Privacy Policy

Last Updated: June 18, 2026

This Privacy Policy outlines how Valipo ("the Site", "we", "us", or "our") manages, utilizes, and protects your personal data when you visit our store, purchase from valipo.com, or reach out to us.

In this policy, "you" and "your" refer to you as the user of our services. We handle all personal information responsibly and in strict compliance with applicable United States federal and state privacy frameworks, ensuring comprehensive protection for consumers nationwide, including those under California privacy standards.

1. How We Collect Your Personal Information

We collect personal information from three main sources:

  • Information You Provide Directly: Contact details (name, email, phone), billing/shipping addresses, payment confirmations, and customer support history.
  • Information Collected Automatically: Usage data collected via cookies and similar technologies, including IP address, device type, browser information, and Site interaction patterns.
  • Information from Third Parties: Data from essential service providers like Shopify (our e-commerce platform), payment processors, and US-based shipping partners to fulfill your orders.

2. Use of Personal Information

We use your personal information to provide you with our products and services, which includes:

  • Fulfilling Orders: Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.
  • Communication: Responding to your inquiries and providing updates on your order status.
  • Security & Fraud Prevention: Screening our orders for potential risk or fraud.
  • Marketing: Providing you with information or advertising relating to our products or services (only where you have provided consent).

3. Cookies & Tracking Technologies

To deliver a smooth shopping experience, remember your preferences, and understand how visitors interact with our store, we utilize cookies on valipo.com. You maintain complete control over these settings and can adjust your cookie preferences directly through your internet browser at any time. Please be aware that disabling cookies may limit access to certain features and functionalities of our website.

4. How We Share Personal Information

We do not sell your personal information. We only share information with trusted third-party service providers to help us use your personal information as described above:

  • Service Providers: Such as Shopify (our store engine), payment gateways (e.g., Stripe, PayPal), and US carriers (USPS, UPS, FedEx).
  • Compliance with Law: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.

5. Data Security and Retention

To safeguard your data during transmission and ensure a secure checkout, we employ industry-standard protection systems, including full SSL encryption and strict PCI-DSS compliance. Your personal details are retained securely and only for the duration required to process your transactions, provide customer support, or satisfy federal and state legal and tax requirements.

6. Your Rights (US & California Residents)

Depending on your state of residence within the US, you are entitled to specific data privacy rights. Valipo fully respects and supports these protections, which include:

  • Right to Access: You may request a breakdown of the specific personal data we hold about you.
  • Right to Erasure: You have the right to request the deletion of the personal information we have collected.
  • Right to Correction: You can request updates or corrections to any inaccurate personal information in our records.
  • Right to Opt-Out: You can opt-out of the sharing or transfer of your data (please note that Valipo does not sell your personal information).
  • Right to Non-Discrimination: Exercising your privacy rights will never result in altered pricing, diminished service, or discrimination of any kind.

7. Contact & Complaints

If you have questions about our privacy practices or wish to exercise your rights, please contact us at info@valipo.com.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

  • Store name: Valipo
  • Address: 203 Locust Trail, Browns Mills NJ 08015, United States
  • Email: info@valipo.com
  • Phone number: +18336901727

Customer Service (Opening Hours):

  • Monday - Friday:  09:00 - 18:00 (GMT)
  • Saturday and Sunday:  10:00 – 16:00 (GMT)